Terms & CONDITIONS

Welcome to the pluckypickle.co.uk website terms and conditions for use. This website is owned and operated by The Plucky Pickle Co Ltd.

When placing an order from this website or The Plucky Pickle course on the Cook with Gem website you are accepting our terms and conditions. The Plucky Pickle reserves the right to change the terms and conditions at any point on the website without notice.

The copyright and all other intellectual property rights in the Website - www.pluckypickle.co.uk and for the Fermentation course on the Cook with Gem website – and all content displayed on or accessible from the Website (the “Content”) is owned by or licensed to The Plucky Pickle Co Ltd (the “Company”) and protected by the copyright laws of England, international copyright treaties and all other applicable copyright and intellectual property laws. You are granted a limited, personal, non-exclusive, non-transferable, revocable licence to access, browse and use the Website and the Content. You may not access, copy, download, distribute, modify, republish, broadcast, embed into any other website or otherwise use, deal with or exploit any part of the Website or Content without the prior written consent of The Plucky Pickle Co Ltd.

TRADEMARKS

The Plucky Pickle owns the rights in and to the pluckypickle.co.uk domain name and The Plucky Pickle logos. Other trade marks, products, services and company names mentioned on the Website or in the Content may be trademarks of their respective owners or licensors and the rights in such marks are reserved to their respective owners or licensors.

LIABILITY FOR CONTENT

The Company tries to ensure that the Content is correct but accepts no liability for any errors or omissions.

EXCLUSION OF WARRANTIES

To the fullest extent permitted by applicable law the Company excludes all warranties, representations or understandings whatsoever (whether express or implied) in relation to the Website and the Content, specifically including but not limited to, any warranty or representation that the Website and the Content are free from computer viruses, errors and omissions and do not infringe any third parties’ rights.

LINKS

By virtue of hypertext or other computer links you may be able to access other website pages on the Internet which are not part of The Plucky Pickle’s website content. The Company is not responsible for, nor assumes any liability for the contents of other websites which are linked to the website.

In linking to this Website you must not imply that there is any association, approval or endorsement on the part of the Company where none exists. The Website must not be framed on any other site.

LEGAL

If any of these terms are determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these terms are intended to be effective, then to the extent and within the jurisdiction in which that term is illegal, invalid or unenforceable, it shall be severed and deleted from these terms and the remaining terms shall survive and continue to be binding and enforceable.

ORDERS

All orders are accepted subject to our standard conditions of sale, which are available on request and of which an extract is printed below to which your attention is drawn:

1. These conditions apply to the exclusion of any conditions whatsoever of the buyer whether implied or expressed.

2. No variation waiver or addition to these conditions will be accepted by the Company unless agreed in writing and signed by a Director of the Company.

3. The Company reserves the right to vary prices at any time. Prices are inclusive of value added tax (where applicable).

4. Prices quoted relate to goods collected from Company premises and do not include delivery charges, which the buyer shall be additionally liable to pay to the Company.

5.The Company will attempt to meet the buyers reasonable delivery requirements but delivery dates quoted are approximate.

6. The buyer shall inspect the goods upon receipt and notify the Company without delay (within 24 hours) and with photographic evidence of any items that are missing or damaged.

7. The goods will remain the property of the Company until the Company has received payment in full for the goods and any other goods supplied to the Buyer by the Company.

8. If any goods sold by the Company are proved to be defective, (where the defect was not apparent on reasonable inspection within a reasonable time after discovery of the defect) and the Company is satisfied that such defect is not as a result of damage, misuse or incorrect installation by the buyer, the Company shall at its sole discretion and subject to satisfactory proof of purchase either:

a) Replace the goods (or the part in question); or

c) Refund to the buyer the price of the goods (or a proportionate part of the price) and in any case the Company shall have no further liability to the buyer. The statutory rights of the Buyer are not affected.

9. An order may only be canceled with the Company’s written agreement and the buyer will reimburse the Company for all losses, costs, charges and expenses incurred as a result of such cancellation.

9a. UK Consumer Protection (Distance Selling) Regulation 2000. In law you have a separate right of cancellation during a “cooling off” period. If you wish to cancel an order for whatever reason, you have seven clear working days after delivery to let us know. We will refund you on return of goods.

You must return the goods to us at your own expense and take care of the goods whilst they are in your care including original manufacturers packaging.

Excluded are goods made or altered to the customer’s specification (including custom orders).

We recommend that you use a Recorded Delivery service to return goods.

10. The Company does not supply goods on a sale or return basis and there is no obligation on the Company to accept returned goods. Payment for the goods is due on delivery unless otherwise agreed in writing by the Company.

11. Occasionally an error may occur with our web site and goods may be incorrectly priced in which circumstances we will not be obliged to supply the goods at the incorrect price.

12. Goods are intended for use in the UK and we make no warranties that the goods are suitable for use outside the UK, or comply with any laws, regulations or standards of any jurisdiction outside the UK.

13. For reasons of health and safety and to avoid any property damage, most ‘heavy’ items can only be delivered to a ground floor location at the delivery address. You must therefore make your own arrangements at your own risk if the relevant item needs to be transported from the delivery location.

COURSES

DISCLAIMER:

The information on the courses is provided as an information resource and should not be relied on for any diagnostic treatment or medical purposes. All health issues should be discussed with your GP/qualified medical professional first. If you are pregnant, breastfeeding, have high histamine levels or immunocompromised, please check with a medical professional first.

I want your experience of dealing with The Plucky Pickle to be as easy and pleasurable as possible. In the event of any problem please contact me directly. Your feedback is important to me and I will do my best to resolve the matter as quickly as possible.

I will not share your data with anyone else. Your email address will be used to give you updates on when new materials and events are available in the members only site and to send you the emails/newsletters.

By submitting a payment through this site you are agreeing to these terms and conditions.

If you do not accept these terms and the services detailed on plucky pickle.co.uk, please do not proceed with the submission of your payment.

When you purchase a course from The Plucky Pickle, you will get access to the members area of a website, the materials it contains as well as access to a private Instagram page for the length of your course. You may download PDFs to use at any time.

Although we don’t think you’ll ever want a refund, we will gladly refund your purchase if it’s requested within 7 days of purchase. No refunds will be given after 7 days from the initial purchase or joining date under any circumstances.

You may not pass on or sell any materials from The Plucky Pickle onto a third party unless by prior agreement. 

The price you pay when you join is the price you will continue to pay for the length of your membership. If you cancel and rejoin, you will pay the current advertised price which may be higher. 

The Plucky Pickle reserves the right to modify or discontinue, temporarily or permanently, our products or subscriptions or amend prices of all products or subscriptions, including monthly or annual subscription fees, at any time with or without notice. All prices are in GBP.

Customer Service Contact Information

Contact details for The Plucky Pickle:
The Plucky Pickle
Hale, Altrincham, Greater Manchester
WA15 9BE
jules.goddard@pluckypickle.co.uk